Backorders

A 25% deposit is required at the time of order to secure all custom orders

Backordering EA Mattes products

Any EA Mattes items not in stock can be backordered, including any size, shape, length or colour combination (even if it's not in the menu lists).

EA Mattes orders go to Germany on the 20th of each month and shipments arrive in NZ around the end of the following month. Delivery time for your item/s will depend on when in the order cycle your your back-order is placed but generally between 4-8 weeks. 

  1. A 25% deposit is required at the time of order to secure all custom/back orders
  2. We will contact you to confirm the expected delivery timeframe. If the timeframe is unacceptable to you, we will refund the amount paid in full.
  3. Your item will be couriered to you immediately it arrives and you will receive email notification when your item has shipped.